Customers Matter

hw0_576178We are who we are because we value those we serve. We find joy in our work well done and in the satisfaction of our customers. We pride ourselves in the quality of our creations and find fulfillment in the appreciation of those that enjoy them. In short we wouldn’t be who we are if it weren’t for the integrity of our business model and our loyal customers. We strive to please them and serve them the best way we know how.
Businesses that don’t fully grasp the fact that customer satisfaction matters is a business that is doomed to fail. It is of course important to do work we love. But, ultimately, when in a service industry it is important to understand that a service industry cannot flourish without the important element of consumers to service. Nominally happy consumers that are pleased with the service offered and are willing to come again and again and again to quench their thirst of the product and services offered with a big’ol smiles. And ladies and gentlemen we are in the business of delivering not only smiles to our customer but we do it with a smile.hw0_197667
We believe in the philosophy that we need 3 wins to succeed. When our customers win, the business wins and the employees win. But it always starts with the happiness of the customers. Because without them, really, what’s the point. Right? Who are we serving? To what end? It would all be for Not. Right? Right!
But we don’t think our customers matter only because it is good for “business”. It’s for very selfish reasons too. We are artist. Creators of beautiful thing. We take raw gorgeousness and turn it into a masterpiece. But there wouldn’t be anyone to appreciate it if it weren’t for our customers. An artist is an artist only when consumer call his work a piece of art. And because of our very happy customers, we are not only great at keeping our employees fed but at having our creations appreciated.
And we have to tell you. We, MyFlorist, have just about the best customers any business could ever dream of. Just read our testimonials and reviews. We love them and they love use. We are grateful, no doubt about that.

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